Chase

ATM Sonic Branding

After creating a mnemonic for the Chase Liquid debit card, I was asked to lead a strategic initiative to upgrade the sonic interface for Chase's 16,000 ATMs.

Client

Chase

Agency

Eyeball

Role

Executive Creative Director, Sound Designer

Year

2014

Working with Chase product and marketing teams and their agency mcgarrybowen, we developed a sonic strategy to modernize the banking experience and help clients navigate ATM transactions with ease.

After much experimentation and testing, we identified the ideal palette of familiar and approachable timbres. The final set of 18 interface sounds creates a more tactile and responsive experience while reinforcing mnemonic cues used in Chase advertising. While I can't share the sounds here, I recommend visiting your local Chase bank to hear the difference.

Working with Chase product and marketing teams and their agency mcgarrybowen, we developed a sonic strategy to modernize the banking experience and help clients navigate ATM transactions with ease.

After much experimentation and testing, we identified the ideal palette of familiar and approachable timbres. The final set of 18 interface sounds creates a more tactile and responsive experience while reinforcing mnemonic cues used in Chase advertising. While I can't share the sounds here, I recommend visiting your local Chase bank to hear the difference.

Working with Chase product and marketing teams and their agency mcgarrybowen, we developed a sonic strategy to modernize the banking experience and help clients navigate ATM transactions with ease.

After much experimentation and testing, we identified the ideal palette of familiar and approachable timbres. The final set of 18 interface sounds creates a more tactile and responsive experience while reinforcing mnemonic cues used in Chase advertising. While I can't share the sounds here, I recommend visiting your local Chase bank to hear the difference.

Credits
Eyeball

Alex Moulton, Executive Creative Director, Sound Designer

Sonia Manalili, Sound Designer

mcgarrybowen

Jerry Krenach, SVP Global Music Production

Jean Scofield, Executive Music Producer

Credits
Eyeball

Alex Moulton, Executive Creative Director, Sound Designer

Sonia Manalili, Sound Designer

mcgarrybowen

Jerry Krenach, SVP Global Music Production

Jean Scofield, Executive Music Producer

Credits
Eyeball

Alex Moulton, Executive Creative Director, Sound Designer

Sonia Manalili, Sound Designer

mcgarrybowen

Jerry Krenach, SVP Global Music Production

Jean Scofield, Executive Music Producer